MySoft Support Center
We're here to help!
The MySoft Support Team is available Monday to Friday, from 9:00 AM to 6:00 PM (excluding public holidays). Whether you have questions about our accounting software, need help with data issues, or are dealing with networking challenges, we're ready to assist you!
Feel free to reach out by phone, email, or live chat – whichever works best for you. Our friendly and knowledgeable team is here to make sure you get the support you need.
We look forward to working with you to resolve any concerns!
Hotline Support
Online Support
On-Site Support
Discover MySoftCare – Your Essential Support Plan
MySoftCare gives you expert protection against unexpected issues and potential setbacks. With access to a dedicated team of MySoft experts, you'll receive comprehensive support and personalized consultation, ensuring you're always prepared.
Sign up for MySoftCare today and unlock all the benefits of MySoft’s premium support!
FAQ
1. How to purchase Mr. Accounting or Mysoft ERP?
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Fill in our order form here or contact our salesperson at 019-851 0698.
2. What makes MySoft products stand out from others?
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We can ensure that your accounting software is always up-to-date as our products will automatically be updated whenever there is a new version released. Our continued innovation allows the development of new applications that make us more than just accounting software for you.
3. Does MySoft sell a POS system?
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Yes. Our POS is an add-on module of MySoft ERP.
4. What are the main differences between Mr. Accounting's models?
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M10: Bookkeeping purpose
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M20: Issue invoices
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M30: Includes SO and PO
5. What are the main differences between MySoft ERP models?
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M50: Includes multi-currency
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M100: Includes production module
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M200: Includes sub-contract control
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M300: Allows features and reports customization
6. Do I need to pay a maintenance fee for the software license?
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Yes. In order to maintain your license, you are required to sign up as our MySoftcare member, in which the license renewal fee and support fee come in a package. Know more about MySoftcare.
7. Can I upgrade to another model after I purchased one?
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Yes. You can upgrade your current model to another model anytime you wish by just top-up the difference.
8. What are the minimum requirements of PC needed to install MySoft products?
9. Is there any post-sales support?
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Yes. You will get free support for the first year of purchasing MySoft products. Our support team is ready to help you from 9 am – 6 pm (Monday – Friday). Know more about our support plan.
Operating System
Processor
Storage
RAM
Mr. Accounting & MySoft ERP
Window 10 or above
Processor - i5 12th gen or above
Primary OS Hard Disk - 512GB SSD
Secondary Hard Disk - 500GB HDD or above
Minimum 16GB
(NOTE : System requirements will depend on how many users will be using the software. Our support team will be able to assist you in identifying your requirements)
